Assessment Kit-ICTSS00097 Telecommunications Customer Service Technician - HFC Technician Skill Set UEP Each LLND Kit is licensed

Each LLND Kit is licensed for one RTO only

reduce audit risk

present and debate ideas BSBMKG433 Undertake marketing activities BSBMKG435 Analyse consumer behaviour BSBMKG439 Develop and apply knowledge of communications industry BSBWRT411 Write complex documents Elective units BSBMKG432 Research international markets Group A BSBMKG434 Promote products and services Group A BSBMKG437 Create and optimise digital media Group A BSBOPS404 Implement customer service strategies Group B BSBTEC303 Create electronic presentations Group B BSBTWK503 Manage meetings Group B If you require RPL Kits with comprehensive benchmarking

implementation and monitoring of individual leisure and health programs CHCLAH004 Participate in planning leisure and health programs for clients with complex needs CHCLAH005 Incorporate lifespan development and sociological concepts into leisure and health programming CHCPRP003 Reflect on and improve own professional practice HLTAAP002 Confirm physical health status HLTWHS002 Follow safe work practices for direct client care Elective units CHCCCS031 Provide individualised support CHCAGE011 Provide support to people living with dementia CHCCCS036 Support relationships with carer and family CHCCCS037 Visit client residence CHCCCS020 Respond effectively to behaviours of concern CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCHCS001 Provide home and community support services If you require RPL Kits with comprehensive benchmarking

aerosols and gels (PLAGs) AVIO0006 Conduct vehicle search for access to security sensitive areas AVIF0015 Apply awareness of dangerous goods and hazardous substances in the transport security environment CPPSEC3121 Control persons using empty hand techniques CPPSEC3128 Conduct security screening using walk-through metal detection equipment CPPSEC3130 Conduct security screening using hand-held metal detectors If you require RPL Kits with comprehensive benchmarking

Assessment Kit-ICTSS00097 Telecommunications Customer Service Technician - HFC Technician Skill Set UEP Each LLND Kit is licensedOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of