Learner Resources-BSBCRT512 Originate and develop concepts Skill Set Our assessment resources include:

Our assessment resources include:

Units of competency BSBPRC505 Manage ethical procurement strategy BSBPMG537 Manage project procurement BSBPRC504 Manage a supply chain BSBPRC501 Manage procurement strategies BSBPRC502 Manage supplier relationships If you require RPL Kits with comprehensive benchmarking

Before we commence writing our assessment tools we identify the assessment requirements of the training package/accredited course

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Core units BSBLDR411 Demonstrate leadership in the workplace BBLDR413 Lead effective workplace relationships BSBOPS402 Coordinate business operational plans BSBXCM401 Apply communication strategies in the workplace BSBXTW401 Lead and facilitate a team Elective units BSBCMM412 Lead difficult conversations Group A BSBCRT411 Apply critical thinking to work practices Group A BSBCRT413 Collaborate in creative processes Group A BSBOPS403 Apply business risk management processes Group A BSBPEF402 Develop personal work priorities Group A BSBSTR401 Promote innovation in team environments Group A BSBOPS404 Implement customer service strategies Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-BSBCRT512 Originate and develop concepts Skill Set Our assessment resources include:Our learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all