Learner Resources-ICTICT511 Match ICT needs with the strategic direction of the enterprise pre-order ethics and privacy policies in

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS432 Identify and resolve client ICT problems Elective units ICTICT445 Connect and configure devices and hardware components ICTSAS436 Evaluate ICT system status ICTSAS438 Implement maintenance procedures ICTSAS441 Support ICT system software ICTSAS442 Provide first-level remote help desk support ICTSAS443 Support operating system users and troubleshoot applications ICTWEB434 Transfer content to websites Group G ICTNWK420 Install and configure virtual machines Group D ICTNWK421 Install

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSMWHS200 Work safely SIRXCEG001 Engage the customer Elective units MSFGN3003 Advise customers on products and services BSBCMM301 Process customer complaints BSBCUE304 Provide sales solutions to customers BSBCUS301 Deliver and monitor a service to customers BSBDES202 Evaluate the nature of design in a specific industry context BSBDES301 Explore the use of colour MSFGN2001 Make measurements and calculations If you require RPL Kits with comprehensive benchmarking

maintain and test response equipment PUASAR022 Participate in rescue operation PUASAR024 Undertake road crash rescue PUAFIR324 Render hazardous materials incidents safe PUAFIR306 Identify

data and internet protocol network solutions If you require RPL Kits with comprehensive benchmarking

evaluate and control food safety hazards FBPPPL3003 Participate in improvement processes FBPPPL4007 Manage internal audits FBPTEC4001 Determine handling processes for perishable food items FBPTEC4002 Apply principles of food packaging FBPTEC4004 Apply basic process engineering principles to food processing FBPTEC4005 Apply an understanding of food additives FBPTEC4006 Apply an understanding of legal requirements of food production FBPTEC4008 Participate in product recalls * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-ICTICT511 Match ICT needs with the strategic direction of the enterprise pre-order ethics and privacy policies inOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all