RPL Kit-ICTSAS442 Provide first-level remote help desk support Ready for sale Units of competency SITTGDE005 Prepare

Units of competency SITTGDE005 Prepare and present tour commentaries or activities CUAEVP411 Present information on activities

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour If you require RPL Kits with comprehensive benchmarking

Core units MEM09002 Interpret technical drawing MEM11011 Undertake manual handling MEM12023 Perform engineering measurements MEM12024 Perform computations MEM13015 Work safely and effectively in manufacturing and engineering MEM14006 Plan work activities MEM16006 Organise and communicate information MEM16008 Interact with computing technology MEM17003 Assist in the provision of on-the-job training MEM18001 Use hand tools MEM18002 Use power tools/hand held operations MSMENV272 Participate in environmentally sustainable work practices Elective units MEM05003 Perform soft soldering MEM05004 Perform routine oxy fuel gas welding MEM05005 Carry out mechanical cutting MEM05006 Perform brazing and/or silver soldering MEM05007 Perform manual heating and thermal cutting MEM05008 Perform advanced manual thermal cutting

Core units BSBCRT301 Develop and extend critical and creative thinking skills BSBDES305 Source and apply information on the history and theory of design BSBDES401 Generate design solutions BSBDES402 Interpret and respond to a design brief BSBWHS201 Contribute to health and safety of self and others CUAACD401 Integrate colour theory and design processes CUAPPR401 Realise a creative project Elective Units BSBCRT401 Articulate

Units of competency CPCCWHS1001 Prepare to work safely in the construction industry CUASOU412 Manage audio input sources CUASOU303 Repair and maintain audio equipment CUASOU308 Install and disassemble audio equipment CUAWHS312 Apply work health and safety practices CUASOU421 Mix audio for live productions CUASOU414 Manage wireless audio operations If you require RPL Kits with comprehensive benchmarking

RPL Kit-ICTSAS442 Provide first-level remote help desk support Ready for sale Units of competency SITTGDE005 PrepareOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information