Training and Assessment Strategy-ICTSS00097 Telecommunications Customer Service Technician - HFC Technician Skill Set Vocational Placement Kit (Skill Set) Units of competency PSPGEN034 Compose

Units of competency PSPGEN034 Compose complex workplace documents PSPGEN043 Apply government processes PSPGEN027 Gather and analyse information PSPGEN057 Develop and use political nous If you require RPL Kits with comprehensive benchmarking

procedures and programs to meet legislative requirements BSBWRK411 Support employee and industrial relations procedures Elective units BSBADM405 Organise meetings BSBCMM401 Make a presentation BSBCUS402 Address customer needs BSBRES411 Analyse and present research information If you require RPL Kits with comprehensive benchmarking

Core units CHCCCS015 Provide individualised support CHCDIS002 Follow established person-centred behaviour supports CHCDIS005 Develop and provide person-centred service responses CHCDIS007 Facilitate the empowerment of people with disability CHCDIS008 Facilitate community participation and social inclusion CHCDIS009 Facilitate ongoing skills development using a person-centred approach CHCDIS010 Provide person-centred services to people with disability with complex needs CHCDIV001 Work with diverse people CHCLEG003 Manage legal and ethical compliance HLTAAP001 Recognise healthy body systems HLTWHS002 Follow safe work practices for direct client care Elective units CHCADV001 Facilitate the interests and rights of clients CHCADV002 Provide advocacy and representation services CHCAGE001 Facilitate the empowerment of older people Additional electives CHCAGE003 Coordinate services for older people CHCAGE005 Provide support to people living with dementia CHCCCS001 Address the needs of people with chronic disease CHCCCS004 Assess co-existing needs CHCCCS006 Facilitate individual service planning and delivery CHCCCS007 Develop and implement service programs CHCCCS011 Meet personal support needs CHCCCS017 Provide loss and grief support CHCCCS023 Support independence and wellbeing CHCCCS025 Support relationships with carers and families If you require RPL Kits with comprehensive benchmarking

Core units FDFOHS2001A Participate in OHS processes FDFOP2063A Apply quality systems and procedures FDFOP2064A Provide and apply workplace information MSMENV272 Participate in environmentally sustainable work practices Elective units FBPOPR2032 Apply work procedures to maintain integrity of product FBPOPR2024 Operate a cooling

Core units BSBPMG415 Apply project risk management techniques VU22456 Apply structural and construction technology to the design of commercial buildings VU22455 Apply structural/construction technology to the design of residential buildings CPCCWHS1001 Prepare to work safely in the construction industry VU22457 Comply with relevant legislation in the design of residential buildings VU22465 Provide design solutions for residential and commercial buildings VU22461 Integrate services layout into design documentation VU22460 Design sustainable buildings VU22458 Comply with relevant legislation in the design of commercial buildings VU22454 Undertake site survey and analysis to inform design process VU22466 Integrate digital applications into architectural workflows VU22459 Design safe buildings BSBSMB404 Undertake small business planning VU22464 Select construction materials for building projects VU22463 Produce preliminary and working drawings for commercial buildings VU22467 Present architectural designs VU22468 Manage architectural project administration VU22469 Undertake complex architectural projects VU22470 Conduct

Training and Assessment Strategy-ICTSS00097 Telecommunications Customer Service Technician - HFC Technician Skill Set Vocational Placement Kit (Skill Set) Units of competency PSPGEN034 ComposeYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.