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Units of competency SIRXHRM002 Maintain employee relations SIRXHRM001 Recruit
Core units FNSCUS403 Deliver a professional service to customers FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC412 Apply and maintain knowledge of financial products and services FNSINC513 Identify and apply complex ethical decision making to workplace situations FNSRSK411 Apply risk management strategies to own work Elective units BSBOPS404 Implement customer service strategies FNSCRD401 Assess credit applications FNSCRD412 Establish and maintain appropriate security options for credit facilities FNSCRD513 Promote client understanding of the role and effective use of consumer credit FNSBNK411 Coordinate small business customer portfolios FNSBNK412 Align banking products with the needs of small business customers FNSBNK414 Promote mobile banking services If you require RPL Kits with comprehensive benchmarking
Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict If you require RPL Kits with comprehensive benchmarking
Core units AURTTK102 Use and maintain tools and equipment in an automotive workplace AURTTF101 Inspect and service petrol fuel systems AURTTB101 Inspect and service braking systems AURASA102 Follow safe working practices in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURETR112 Test and repair basic electrical circuits AURETR123 Diagnose and repair spark ignition engine management systems AURETR125 Test
Units of competency AURVTN035 Apply original equipment manufacturer repair procedures during vehicle repairs AURAMA005 Manage complex customer issues in an automotive workplace AURANN011 Estimate and quote automotive body repairs If you require RPL Kits with comprehensive benchmarking
RPL Kit-BSB30215 Certificate III in Customer Engagement TAE Units of competency SIRXHRM002 MaintainOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information
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