Assessment Kit-ICTTEN616 Rectify client services following network outages and faults Skill Set Core units BSBMKG507 Interpret market

Core units BSBMKG507 Interpret market trends and developments BSBMKG522 Plan measurement of marketing effectiveness BSBMKG523 Design and develop an integrated marketing communication plan Elective units BSBADV509 Create mass print media advertisements BSBMKG514 Implement and monitor marketing activities BSBMKG515 Conduct a marketing audit BSBPMG522 Undertake project work BSBADM502 Manage meetings BSBADV507 Develop a media plan BSBWRT501 Write persuasive copy BSBMKG506 Plan market research BSBMKG510 Plan e-marketing communications Additional electives BSBFIM501 Manage budgets and financial plans BSBLDR502 Lead and manage effective workplace relationships If you require RPL Kits with comprehensive benchmarking

Core units FNSINC311 Work together in the financial services industry Elective Units BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints BSBPEF301 Organise personal work priorities BSBTWK301 Use inclusive work practices BSBXCM301 Engage in workplace communication FNSACM312 Reconcile financial transactions FNSASIC311 Establish client relationship and analyse needs BSBAUD412 Work within compliance frameworks BSBDAT201 Collect and record data BSBFIN302 Maintain financial records BSBINS302 Organise workplace information * We can develop additional elective units that are not listed on request (Please contact us for further information)

assess and control safety risks Elective units SITXINV002 Maintain the quality of perishable items SITXHRM001 Coach others in job skills SITXFSA001 Use hygienic practices for food safety SITHFAB002 Provide responsible service of alcohol SITHFAB004 Prepare and serve non-alcoholic beverages SITHFAB005 Prepare and serve espresso coffee BSBWOR203 Work effectively with others SITHCCC006 Prepare appetisers and salads SITHCCC007 Prepare stocks

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically HLTAAP002 Confirm physical health status HLTAID011 Provide first aid HLTAID016 Manage first aid services and resources HLTCAR001 Perform electrocardiography (ECG) HLTHPS001 Take clinical measurements HLTHPS002 Support health professional in the delivery of care HLTHPS003 Maintain medication stocks HLTHPS005 Handle medical specimens HLTINF001 Comply with infection prevention and control policies and procedures HLTINF002 Process reusable medical devices and equipment HLTWHS003 Maintain work health and safety BSBADM307 Organise schedules BSBINM401 Implement workplace information system BSBMED301 Interpret and apply medical terminology appropriately BSBMED302 Prepare and process medical accounts BSBMED303 Maintain patient records Elective units HLTADM003 Facilitate a coordinated approach to client care CHCCCS020 Respond effectively to behaviours of concern CHCPRP003 Reflect on and improve own professional practice HLTAID014 Provide advanced first aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS001 Participate in workplace health and safety Elective units BSBADM101 Use business equipment and resources BSBCUS201 Deliver a service to customers BSBINM201 Process and maintain workplace information BSBWOR202 Organise and complete daily work activities BSBWOR204 Use business technology BSBITU201 Produce simple word processed documents BSBITU202 Create and use spreadsheets BSBWOR203 Work effectively with others If you require RPL Kits with comprehensive benchmarking

Assessment Kit-ICTTEN616 Rectify client services following network outages and faults Skill Set Core units BSBMKG507 Interpret marketOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of