Core units BSBLDR511 Develop and use emotional intelligence BSBLDR502 Lead and manage effective workplace relationships BSBMGT517 Manage operational plan BSBWOR502 Lead and manage team effectiveness Elective Units BSBCUS501 Manage quality customer service Group A BSBPMG522 Undertake project work Group A BSBWOR501 Manage personal work priorities and professional development Group A BSBMGT502 Manage people performance Group A BSBADM502 Manage meetings Group B BSBSUS501 Develop workplace policy and procedures for sustainability Group B BSBMGT516 Facilitate continuous improvement Group A BSBFIM501 Manage budgets and financial plans Group A Additional electives BSBWHS501 Ensure a safe workplace BSBHRM513 Manage workforce planning BSBRSK501 Manage risk If you require RPL Kits with comprehensive benchmarking
Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSMWHS200 Work safely SIRXCEG001 Engage the customer Elective units MSFGN3003 Advise customers on products and services BSBCMM301 Process customer complaints BSBCUE304 Provide sales solutions to customers BSBCUS301 Deliver and monitor a service to customers BSBDES202 Evaluate the nature of design in a specific industry context BSBDES301 Explore the use of colour MSFGN2001 Make measurements and calculations If you require RPL Kits with comprehensive benchmarking
Units of competency BSBWOR203 Work effectively with others RIIOGD202D Carry out equipment and basic rig maintenance RIIOGD201D Assist in maintaining rig safety and emergency procedures RIIWHS201D Work safely and follow WHS policies and procedures If you require RPL Kits with comprehensive benchmarking
prepare and preserve plant specimens AHCTRF208 Support turf establishment BSBCRT201 Develop and apply thinking and problem solving skills RIISAM203E Use hand and power tools TLID0020 Shift materials safely using manual handling methods AHCBIO204 Follow site biosecurity procedures If you require RPL Kits with comprehensive benchmarking
aggressive or abusive customer SIRCDIS002 Deliver medicines to customers outside the pharmacy SIRCDIS003 Assist in dispensing prescriptions CHCDIV001 Work with diverse people If you require RPL Kits with comprehensive benchmarking
Training and Assessment Strategy-SHB30115 Certificate III in Beauty Services Advanced Diploma Core units BSBLDR511 Develop andYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.