Training and Assessment Strategy-SIRSS00022 Manage disrespectful, aggressive or abusive customers Skill Set UEG Units of competency SITHFAB016 Provide

Units of competency SITHFAB016 Provide advice on food SITHFAB017 Provide advice on food and beverage matching SITHFAB002 Provide responsible service of alcohol If you require RPL Kits with comprehensive benchmarking

implement and monitor the use of social media in a business SITXEBS001 Use social media in a business If you require RPL Kits with comprehensive benchmarking

Core units MSFGN2001 Make measurements and calculations MSFPF2009 Cut mouldings to length MSFPF2010 Join mouldings MSFPF2011 Mount artwork MSFPF2012 Cut mat boards MSFPF2013 Cut and handle glazing materials for framing MSFPF2014 Assemble basic artwork packages MSFPF3010 De-frame artwork MSFPF3016 Assemble complex artwork packages MSFPF3014 Assess and prepare framing design requirements MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSMWHS200 Work safely Elective units BSBCUE304 Provide sales solutions to customers BSBCUS301 Deliver and monitor a service to customers BSBITU306 Design and produce business documents BSBSMB303 Organise finances for the micro business BSBSMB305 Comply with regulatory

Units of competency CUAWRT301 Write content for a range of media CUAWRT407 Develop content for publication CUAWRT404 Perform writing and editing tasks CUAWRT406 Write nonfiction material If you require RPL Kits with comprehensive benchmarking

Core units SIRCCCS001 Interact with pharmacy customers SIRCIND001 Work effectively in a community pharmacy SIRCINF001 Use pharmacy practices for infection control HLTWHS001 Participate in workplace health and safety Elective units SIRRINV001 Receive and handle retail stock SIRRMER001 Produce visual merchandise displays SIRXCEG008 Manage disrespectful

Training and Assessment Strategy-SIRSS00022 Manage disrespectful, aggressive or abusive customers Skill Set UEG Units of competency SITHFAB016 ProvideYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.